Please read our no refund policy. We do not offer a product we offer a service. There is no way to refund labor. You can not return any labor or service performed by our technician(s).
Keep in mind we are trying to fix or polish a damaged lens and in some cases the lens is beyond repair. After contacting us we will tell you before starting the repair what you can expect, but that is a best case scenario.
We will do our best to repair and polish your lens, the LABOR doing that is what you are paying for, trying to repair a damaged lens. The outcome or clarity is not guaranteed.
We stand behind our products and services and your satisfaction is important to us. However, the tech is trying to repair a lens that is already hazy or cloudy.
That is service performed or labor. Therefore we offer no refunds.