Please read our no refund policy. We do not offer a product we offer a service. There is no way to refund labor. You can not return any labor or service performed by our technician(s).
Keep in mind we are trying to fix or polish a damaged lens and in some cases the lens is beyond repair. After contacting us we will tell you before starting the repair what you can expect, but that is a best case scenario.
We will do our best to repair and polish your lens, the LABOR doing that is what you are paying for, trying to repair a damaged lens. The outcome or clarity is not guaranteed.